Imperium Utility Services Privacy Policy
This Privacy Policy explains how Imperium Utility Services (together with its affiliates, “we”) collects, uses, discloses, and secures personal information through our website or any social media page we maintain that contains a link to this Privacy Policy (“Website”). As used in this Privacy Policy, “personal information” means information that identifies, relates to, or describes an identified or identifiable natural person.
Please read this policy carefully to understand how we treat the information we collect. If you do not agree with this policy, your choice is to cease immediately your use of our Website. By accessing or using this Website, you agree to this policy. We may update this policy from time to time as noted below. Your continued use of this Website after we post any changes constitutes your acceptance of those changes, so please check the policy periodically for updates.
INFORMATION COLLECTION AND PROCESSING
Cookies
When you visit our Website, we and our third-party partners collect information with “cookies” and other automated means. Cookies are small data files stored on your computer or other device when websites are loaded in a browser. Cookies are in addition to other tracking technologies known as “web beacons” or “pixels.” Although these types of tracking technologies are not all commonly referred to as “cookies,” we will refer to them as “cookies” throughout this policy for ease of reference.
We use cookies to help our Website function properly as well as to store user preferences, help identify and prevent potential security risks and to collect information on how users interact with our Website. We may log usage data when you use the Website and we use log-ins, device information internet protocol (“IP”) addresses, and cookies to identify you and log your use for the reasons described above. When you access or leave our Website, we also receive the URL of both the site you came from and the one you go to next using Google Analytics.
Although most internet browsers accept cookies, you can control cookies through your browser settings and similar tools and agree to refuse cookies altogether. If you refuse to accept cookies, you may prohibit us from delivering the full capability of the Website.
Please note that we do not currently respond to, or take any action with respect to web browser “do not track” signals or similar mechanisms as there is no uniform implementation of the same. To learn more about Google Analytics and how to opt out of its use, please visit www.google.com/policies/privacy/partners/.
By using our Website without changing your browser or device settings to disable cookies, you agree to our use of cookies as described below. If you are visiting our Website from certain jurisdiction(s), you may be asked to accept cookies in accordance with this policy via a “cookies banner” or pop-up. When you consent to this banner or pop-up, we will assume that you consent to our use of cookies as described in this policy for all future visits unless you notify us otherwise.
Posts and Social Media
If you post information on our Website or on a social media platform, we may use the information to respond to you, to promote our business and services, and in the normal course of our business operations. We may collect personal identifiers, such as your social media username, and other personal characteristics that you have made publicly available on the social media website.
INFORMATION SHARING
We may disclose information that we collect or that you provide to fulfill our obligations to you (if any), the purpose for which you provide it (if any), for any other purpose for which we have your consent, or for legitimate business purposes which may include where required by law, subpoena, or other legal process.
Affiliates. We share information, including personal information, with our affiliates, such as to communicate with you and to promote and provide our services. In this regard, personal information may be shared with one of our affiliates for use in providing a service to us.
Vendors and service providers. We share information, including personal information, with vendors and service providers that process such information to perform services for us in connection with the Website or our other business operations. In some cases, our third-party partners may process information collected by cookies and related technologies that we permit them to use on the Website. These third parties will have access to your information only as reasonably necessary to perform these tasks on our behalf and are obligated not to disclose or use it for other purposes.
Legal and similar disclosures. We may share personal information with law enforcement, the courts, our advisors, attorneys, and others who participate in the legal process, if we believe doing so is required or appropriate to: comply with legal requirements and law enforcement requests (such as a court order or subpoena); comply with legal process (such as discovery); or protect your, our, or others’ rights, property, or safety. If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your personal information may be shared with the other parties and advisors involved under an obligation of confidentiality in connection with the negotiation of such transaction, and your personal information may be sold or transferred as part of such a transaction to the other parties.
INFORMATION SECURITY
We strive to process your information securely and to use industry standard security safeguards designed to protect your data. Nevertheless, given the nature of communications and information technology, and that the use of the internet has inherent risks, although we regularly monitor for possible vulnerabilities and attack, we cannot warrant or guarantee that information provided to us through the Website or stored in our systems or otherwise will be absolutely free from unauthorized intrusion by others.
INTERNATIONAL DATA TRANSFERS
You understand that we may transfer your personal information to the United States and around the world, to the extent permissible under applicable law. By providing your information and through your use of the Website, and to the extent permissible under applicable law, you consent to such international data transfers and processing in accordance with this Privacy Policy and applicable law.
YOUR REQUESTS ABOUT PERSONAL INFORMATION
Certain jurisdictions may provide rights with respect to personal information we have collected or you have provided, which include a request that we (i) erase or delete all or some of your personal data; (ii) change, update, or fix your data in certain cases, including if it’s inaccurate; (iii) stop using all or some of your personal data or to limit our use of it; and (iv) provide a copy of the personal data you have provided to us.
To make a request or inquiry concerning your personal information, contact us at office@imperiumutility.com and include the phrase “[Your State] Privacy Request” in the subject line. When you make a request, you must also provide (i) the specific request and the personal information to which it relates; (ii) if you are acting on behalf of another individual, clearly indicate this fact and your authority to act on such person’s behalf; (iii) please let us know how you are associated with us; (iv) provide enough information to verify your identity; and (v) depending on your request, we will provide a response to you via email but if you prefer a response another way, please let us know that method.
If we cannot initially verify your identity, we may request additional information to complete the verification process. We may decline to process requests if we cannot verify the requestor’s identity, if we believe the request will jeopardize the privacy of others, if we believe the change would violate law or legal requirement, or for another legitimate purpose.
We will endeavor to respond to your request within the time period required by applicable law; however, we may not always be able or required to comply with your request, in whole or in part, and we will notify you in that event. If we modify or delete some or all of your personal information, we will retain your personal data if reasonably necessary to comply with our legal obligations (including law enforcement requests), meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, enforce obligations or fulfill any other requests from you (for example, to opt-out of further messages or for a copy of your data).
We will not discriminate against you for exercising any of your rights under applicable law. We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
DO-NOT-SELL DISCLOSURE
We do not sell your personal information for money or other consideration. We also do not rent, sell, or share “personal information” as defined by California Civil Code §1798.83 about you that we collect on the Website with other people or unaffiliated companies for their direct marketing purposes.
The laws of some states suggest that we should provide you with the opportunity to opt-out of future “selling” (as defined by those laws) of personal information, even though we do not currently intend to sell your personal information. You may opt-out by emailing us at office@imperiumutility.com.
THIRD PARTY WEBSITES
The Website may contain links to third-party websites or third-party websites and forums may link to this Website. This Privacy Policy does not apply to the practices of such other websites, and we are not responsible for the actions and privacy policies of the third parties that operate or interact with those websites. These other sites and companies may place their own cookies or other files on your computer, collect data or solicit personal information from you.
For example, our Website allows you to provide a job application through our third-party administrator(s) who provide recruitment and background check services on our behalf. These third-party administrators are permitted to collect and process the information you provide only for purposes of providing services to us and they will share this information with us for employment-related purposes consistent with applicable law, including to contact you regarding your application and/or to contact you about other job openings that we believe may be of interest to you. However, your information will be provided using a different website with its own privacy policy over which we have no control.
We do not control these third parties’ privacy practices or tracking technologies. If you have any questions about targeted content, you should contact the responsible provider directly. You are responsible for reviewing the privacy statements and policies of those other websites you choose to link to or from the Website, so that you can understand how those websites collect, use and store your information. We are not responsible for the privacy statements, policies or content of these other companies and websites or apps, including websites you link to or from the Website.
CHANGES TO OUR PRIVACY POLICY
We may make changes to this Privacy Policy from time to time, and the revised version will be effective when it is posted and will apply to personal information received after that date. If we make any material changes, we will provide notice of such changes on the pertinent Website for a reasonable period of time (which we estimate will be approximately two weeks). We encourage you to review this Privacy Policy periodically, especially if you don’t visit the Website regularly. Your continued use of this Website after we post any changes constitutes your acceptance of those changes, so please check the policy periodically for updates.
UPDATE YOUR INFORMATION OR POSE A QUESTION OR SUGGESTION
If you have questions about this Privacy Policy, or if you would like to request that we update or correct any information that you have provided to us, please send an email to office@imperiumutility.com.
Effective Date: May 6, 2022
Privacy Notice
Last Revised: May 6, 2022
This Privacy Notice supplements the information contained in our general Privacy Policy.
Information We Collect
We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device (“personal information”). Personal information does not include (i) publicly available information from government records; or (ii) de-identified or aggregated consumer information. In particular, we have collected through our Website the following categories of personal information from consumers within the last twelve (12) months:
| Category | Examples |
| Identifiers. | A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, or other similar identifiers. |
| Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). | A name, signature, address, telephone number.
Some personal information included in this category may overlap with other categories. |
| Internet or other similar network activity. | Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement. |
| Geolocation data | Physical location and movement. |
How We Use Personal Information
We obtain the categories of personal information listed above from you and observing your activities on our Website. We do not sell your personal information. We may use, or disclose the personal information we collect for business purposes as stated in our Privacy Policy, including (i) to detect security incidents and prevent fraud; (ii) provide and perform our services; (iii) advertise and market our services; (iv) perform analytics and quality control; and (v) research and development to improve our services. We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
Sharing Personal Information
We may disclose your personal information to third party service providers for a business purpose described above. When we disclose personal information for a business purpose, we enter into a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract. In the preceding twelve (12) months, we have disclosed the above categories of personal information for a business purpose to the service providers.
Your Rights and Choices
The laws of your jurisdiction may provide you with specific rights regarding personal information. To exercise these rights, please see the section entitled “Your Requests About Personal Information” in our Privacy Policy.
Contact Information
If you have any questions or comments about this notice, the ways in which we collect and use your information as described in this notice, your choices and rights regarding such use, or wish to exercise your rights under applicable law, please email us at office@imperiumutility.com.
